1. What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay and other payment options displayed at checkout.

2. How do I apply a discount code?

Enter your promo code at checkout in the “Discount Code” field. Only one code can be used per order unless stated otherwise.

• SOUNDTEOH-30: $1.80 OFF for orders above $30

• SOUNDTEOH-50: $3 OFF for orders above $50

• SOUNDTEOH-100: 10% OFF for orders above $100

3. Do you offer self-collection?

Yes, if available at checkout. You’ll receive a ready-for-collection notification when your order is prepared.

4. I accidentally entered the wrong address. What now?

Contact us immediately through WhatsApp or Call 6296 3038.

1. What are your shipping options?

We offer Standard Shipping, Express Shipping and Self Pick Up.

Order $30 Above - Free
Standard Shipping - $3.00
Express Shipping - $10.00 

2. How long does delivery take?

Standard delivery usually takes 2–3 working days.
Express delivery (if selected) may take 1 working days

3. Can I change my shipping address after ordering?

Yes can. Kindly contact / WhatsApp +65 62963038. We will rearrange the delivery.

4. Can I request a specific delivery time?

We are unable to guarantee specific delivery times as our drivers handle many deliveries each day and follow fixed routes based on the most efficient road direction.

1. How to Register Warranty?

Please keep your receipt  or order information after purchase, A receipt or order record is required for warranty claims. Kindly visit this link to register warranty: Warranty Registration

2. What does the warranty cover?

Our warranty covers manufacturing defects in materials and workmanship under normal use. If a product is found defective during the warranty period, we will repair it according to our policy.

2. How long is the warranty period?

Warranty duration depends on the product category, you can find the warranty period on the packaging box. 

3 .What if my warranty period is over?

If your warranty has expired, we can still assist with paid servicing or repair, depending on the product condition and availability of spare parts.
You may contact us with your product model and a brief description of the issue, and our team will advise the repair cost or possible solutions.

 

Soundtech and Soundteoh both our brand.